How a National Nonprofit Turned Unused PTO Into $3.2 Million of Financial Relief for Employees.

Nonprofits face a challenge “for-profit” employers rarely have to think about: competing for talent on a Total Rewards budget that can't always stretch to match corporate benefits. For one large, nationally recognized nonprofit, that meant looking for a way to give employees more value from a benefit they already had, without adding cost or complexity to the organization.

The answer was already sitting on the books: unused PTO.

The Challenge

This organization's generous time-off policy lets employees carry significant PTO balances from year to year. Over time, that created two problems at once. Employees were sitting on time off they weren't using, time that didn't translate into any real value for them or their families. And the organization was watching its unfunded PTO liability grow, with no easy way to offer competitive financial wellness benefits to offset it.

The Solution

The organization launched PTO Exchange to give employees a new way to put unused time off to work, converting it into financial support they could actually use, based on their scheduled weekly hours.

The rollout was built for simplicity from day one. An automated integration with ADP meant the platform required no ongoing lift from the organization's payroll or HRIS teams, the exchange process runs on its own, cost-neutral to the organization.

The Impact

Since launching in June 2022, employees at this organization have exchanged:

•    $3.2 million in PTO value
•    52,920 PTO hours
•    1,576 individual exchanges

Those numbers represent more than a program metric. Behind each exchange is an employee who turned time they weren't using into something that mattered in the moment, whether that was covering a medical bill, catching up on savings, or getting through an unexpected financial gap.

In Their Words

"PTO Exchange has been a true lifesaver for me and my family. Recently our family was struggling when my husband had to go on short term disability due to a work injury. With PTO Exchange's help, I was able to pay off medical bills and pay for repairs for an unexpected mechanical problem with my vehicle. I am very grateful for this benefit. Thank you, PTO Exchange, for being a lifesaver right in the nick of time." EMPLOYEE

Why It Works for Nonprofits

This organization's results point to something every mission-driven nonprofit can relate to: you don't need a bigger budget to make a bigger impact on your people. Unused PTO is already an asset on your balance sheet, PTO Exchange simply gives employees a way to turn it into something they can use today, at no net cost to the organization.

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